Should a tenant cancel a reservation, there will be a cost, which changes depending on the moment when the cancellation was received in writing. The refund policy which applies to all amounts of the accommodation fee paid and/or confirmed by the tenant to the Property Owner up until the cancellation date, excluding the Booking Deposit made to Stay With Style;
- More than 45 days before arrival: 0% of payments made
- Between 30-45 days before arrival: Charge of 50% of payments made
- Less than 30 days before: 100% of the payments made or due . unless dates can be re-booked.
If no payment s have been made and are due, amounts owing will be charged to the credit card used to secure the booking. Credit card fees are not refundable.
This is the cancellation policy for all properties unless specifically stated in the description of the property itself. In such cases the cancellation policy for the specific property reserved will be applied.
Stay with Style recommends that you obtain insurance that will provide you with cover should you need to cancel your travel plans.
Booking Deposit Paid To Stay With Style
You are required to notify us in writing if you wish to cancel your booking. Our refund policy for the Booking Deposit is as follows:
- 50% is refunded if we receive notification at least 90 days before the scheduled check-in date, less an administration fee of $25.00
- No refund is permitted if we receive notification less than 90 days before the scheduled check-in date.
The cancellation policy in relation to prepayments of accommodation fees and security deposits paid to the Owner is governed the Rental Terms between you and the Owner and is not the responsibility of SWS. We do not refund amounts paid to Owners.